In storage or on the move,
BrightPoint keeps your devices on track.
Case Study
Revolutionary logistics help move a revolutionary device
Let BrightPoint handle the warehousing of your devices for you. From device receipt and storage to outbound shipment, BrightPoint can serve all of your device management needs.
About the Partner
Unlike other digital devices that operate with the same conventional lens that cameras have always used, BrightPoint's customer has developed a technology that captures light traveling in every direction, not just light directed at the camera itself.
The Customer's Challenge
In order to bring products featuring the new technology to the North American market, numerous, daunting challenges had to be faced on several logistical levels. First, a partner was needed who could facilitate the complicated legal process of importing components from China. Second, someone who could track each serialized unit in their warehouses was a necessity. Finally, optimized retail preparation and shipping of devices, both directly to customers, as well as through online retailers was vital in getting product to market.
The BrightPoint Solution
The multiple challenges faced by this new company found a single solution in BrightPoint. We help put their unique product into the hands of eager customers with end-to-end logistical support including:
- US Customs expertise that helps BrightPoint leverage duty-free Foreign Trade Zone classification, reducing costs and compliance hurdles
- Experienced management of imports that lets us tap into long-term network operator relationships to provide favorable pricing and scheduling terms
- Serialized warehouse device tracking that accounts for the exact, real-time location of each stored unit
- Optimization of outbound shipping that turns our domestic freight partnerships into a cost-saving bonus for our customer by leveraging low freight costs
Results
By choosing a global partner in BrightPoint, an innovative start-up now has a cost-effective, compliance-friendly, all-in-one logistical answer that puts their revolutionary device into their customers' hands. From end to end, BrightPoint delivers the product where it needs to be – so our customers can focus on delivering their next innovation.
Warehouse
We manage all elements of device storage including verifying the accuracy and condition of received devices, inventory audits to verify devices on-hand and supervising and managing the status of your inventory in our warehouse.
ExpandLet BrightPoint handle the warehousing of your devices for you. From device receipt and storage to outbound shipment, BrightPoint can serve all of your device management needs.
We offer:
- Inbound Shipment Verifications – Verify the accuracy and condition of received devices
- Inventory Audit – Verify devices on hand by counting inventory
- Inventory Management –Supervise and manage the status of your inventory in our warehouse
Transport
Our freight logistics expertise includes customs classification and compliance, freight method optimization, global freight management, insurance claims support, shipping carrier and retailer compliant labeling and pallet sealing.
ExpandBrightPoint moves your devices from Point A to Point B quickly and efficiently, and we make Points C, D and E accessible along the way through our Transportation Services offerings.
We offer:
- Customs Classification and Compliance – Ensure your devices clear Customs timely and economically
- Freight Method Identification –Pinpoint the most economical method to move your devices
- Global Freight Management – Manage the movement of your devices around the world
- Insurance Claims Support – Inspect and document shipment loss or damage to support a claim
- Universal Shipment Labeling – Prepare and apply labels that are universally compliant with shipping carriers
- Retail Labeling – Prepare and apply custom labels for outbound shipments that ensure retailer compliance.
- Pallet Sealing – Seal pallets for added protection
Support
Our dedicated account management team helps ensure the smooth execution of your supply chain, and supports users of your devices through live interaction.
ExpandMaking sure devices are in the right place at the right time is only part of our support solutions. Our suite of Support services covers a broad spectrum of needs.
We offer:
- Dedicated Account Management – Ensure smooth execution of your supply chain
- Contact Center – Support users of your device through "live" interaction
