Authorized Service Center (ASC) Development & Management

We identify, qualify, appoint and train authorized L2 centers and L1 collection points to be successful participants in the customer support activities. We manage the ongoing relationships and support them through sales and marketing programs, merchandising programs and incentive programs.

Support

Brightpoint creates programs consistent with our customers' strategic goals and implements marketing programs. We have a field support organization that calls on existing Brightpoint L2 partners and continually establishes new relationships with L2 and L1 collection points. Our support organization is Pan India and complies to world class quality and turn around time parameters.

Field Training & Support

Brightpoint representatives can conduct on-site or in- house technical training that's consistent with partner requirements. Consistent and effective field support programs can be developed and implemented as needed.

Incentive Programs

We have incentive programs that drive results. We can coordinate rollout and create motivational communications that maintain high levels of interest.